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Title
Text copied to clipboard!National Account Manager
Description
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We are looking for a National Account Manager to oversee and grow relationships with key national clients. This role is critical in driving revenue growth, ensuring customer satisfaction, and aligning client needs with company offerings. The ideal candidate will have a strong background in sales, account management, and strategic planning, with the ability to manage complex client relationships across multiple regions.
As a National Account Manager, you will be responsible for developing and executing account strategies that align with business goals. You will serve as the primary point of contact for national clients, ensuring their needs are met while identifying opportunities for upselling and cross-selling. You will collaborate with internal teams including marketing, product development, and customer service to deliver tailored solutions that drive client success.
This position requires excellent communication and negotiation skills, as well as the ability to analyze data and market trends to inform decision-making. You should be comfortable working in a fast-paced environment and capable of managing multiple priorities simultaneously. A successful National Account Manager will be proactive, results-driven, and committed to building long-term client partnerships.
Key performance indicators for this role include client retention, revenue growth, customer satisfaction, and the successful execution of strategic account plans. You will also be expected to provide regular reports on account performance and market insights to senior leadership.
This is an exciting opportunity for a motivated professional to make a significant impact on the company’s growth and success. If you have a passion for client engagement and a proven track record in account management, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Develop and maintain strategic relationships with national clients
- Create and implement account plans to achieve sales targets
- Collaborate with internal teams to deliver customized solutions
- Monitor account performance and provide regular updates to leadership
- Identify opportunities for growth within existing accounts
- Negotiate contracts and pricing agreements
- Ensure high levels of customer satisfaction and retention
- Analyze market trends and competitor activity
- Manage budgets and forecast revenue
- Attend industry events and client meetings as needed
Requirements
Text copied to clipboard!- Bachelor’s degree in Business, Marketing, or related field
- 5+ years of experience in account management or sales
- Proven track record of managing national or key accounts
- Strong communication and interpersonal skills
- Excellent negotiation and presentation abilities
- Ability to analyze data and market trends
- Proficiency in CRM software and Microsoft Office Suite
- Strong organizational and time management skills
- Willingness to travel as required
- Self-motivated and goal-oriented
Potential interview questions
Text copied to clipboard!- Do you have experience managing national or key accounts?
- Can you provide an example of a successful account strategy you implemented?
- How do you handle difficult client situations?
- What CRM tools are you proficient in?
- How do you prioritize multiple client needs?
- Are you willing to travel for client meetings?
- What is your approach to upselling and cross-selling?
- How do you stay informed about industry trends?
- Describe a time you exceeded a sales target.
- What strategies do you use to retain clients?
